“Regular Taken” appears twice on the Modern & Statement Payslip. For the Modern Payslip – it is under the “Taxable income” and “Other payments” For the Statement Payslip – it is under the “Taxable income” and “Less: Mandatory and other deductions” We checked the computations and it still gets ‘deducted […]
Release Note: PDFs can now be uploaded again on Employee Requirements
When trying to upload a PDF file on the employee profile’s Requirement section, it gets stuck on “Please wait…” This is now FIXED: PDF files can be uploaded again on the employee profile’s Requirements as well as PNG and JPEG files.
Release Note: Employee’s Name Extension added on the Payslip
After generating payroll, the extension name (ie. Sr. or Jr.) is not showing up on the employee’s payslip. This is now FIXED: Name extensions are now added on all payslip templates. See screenshots below: Classic Modern Statement Note: We’ve also removed the word “beta” when setting up the modern and […]
Release Note: Added “hours per day” field when adding employee profiles
When users add employees on PayrollHero, the default “hours per day” is 8 hours. There is no option using either ‘wizard’ or ‘multi insert tool – employee create’ to automatically set default “hours per day”. If you need to change the hours per day, you would need to create the […]
Release Note: Re-activating employee status now removes separation dates on enrollments
Re-activating employees means transitioning them from either: pending separation to active suspended to active separated to active However, when you reactivate an employee, it used to only remove the “Separation date” and “separation code” on the employee profile. It does not remove the separation date on the enrollments where the […]
Do employees on Monthly Pay Mode earn more?
It actually depends. If it’s Monthly The employee will get paid a fixed amount of pay which doesn’t look at the total # of working days the employee actually worked If it’s Hourly The employee will get paid based on the actual days/hours they worked, you will not get a […]
How to Resolve Flex Employees with Multiple Clock In and Out
PayrollHero has 2 options to setup an employee with flexible shifts: Flex Thresholds Flex Start Time These flexible shift options only works with employees with 1 shift within the day. If flex employees works multiple shifts, let’s say the first clock in/out is at 8AM-10AM, second clock in/out time at […]
How to change the leave request approver?
Setting up the employee who is approving the leave request is the same as setting up Managers or Supervisors handling a specific team. Make sure the following are setup: System Permissions – The Manager / Leave Request Approver has the following access level setup: Positions – The position of the […]
How to track and export remaining loan balance?
If you would like to download the remaining balance of the loan payments you’ve created, here’s how: Login to your PayrollHero account (You must have access to employee payments to do this) Go to the bank page under the Payroll tab, Click on the specific loan to check the list […]
Stay Safe, Everyone!
In light of the recent events happening all over the globe due to Coronavirus Disease 2019 (COVID-19), we would just like to reassure everyone that PayrollHero remains operational. We’re committed to support you and your team during this time of uncertainty. We’re continuing to deliver best and reliable service for […]