Good news! PayrollHero’s Proper Break System is slowly becoming a reality. You now have 2 different options on how you would like to set up your breaks in PayrollHero. Scheduled Break Standard Rules Break Scheduled Break Schedules breaks are the old break system where you can set a specific time […]
PayrollHero Password Policy Updates
PayrollHero have increased our security in line with our existing policies. Below are the list of updates we’ve made on the system. New Security Standard: Less than 2 year old passwords could not be reused Any password that has been used for at most 2 years could not be reused. […]
PayrollHero automatically detects absences before holidays
In PayrollHero, absences are detected before holidays and will not be paid the holiday pay. In the Philippines, according to DOLE: “All covered employees shall be entitled to holiday pay when they are on leave of absence with pay on the workday immediately preceding the regular holiday. Employees who are […]
How to Setup the Employee Regularization Email Notification
Being a “Regular” employee in some companies may include additional benefits or a different salary package… In PayrollHero, you can setup an email notification that tells your HR team if the employee is about to be regularized. This way your HR can then setup any specific items needed in order […]
TeamClock Clocking Queue
TeamClock (version 7.0 and higher) will now add clocking jobs to the queue for background sending. However, this doesn’t mean the app works offline. It only means it would be able to handle intermittent internet connection. Features This feature will reduce the screen time on the clocking page and will […]
How to enable Location (GPS) for PayrollHero iOS Apps
If you’re checking the locations of the employee and it shows “0.0,0.0” on the map like the screenshot below: OR you’re getting an error that says you need to enable or provide the location when clocking in… Then the reason why they are getting that info when clocking in […]
How Lucy’s Clockings with GPS (location) works on PayrollHero
If your employees clocks in with Lucy via Facebook Messenger, we have now the option to provide and capture their current GPS location! It also displays the location in the conversation after they clock in. Showing the map should help decreased the amount of instances of employees trying to clock […]
How can managers access 2 PayrollHero accounts at once?
If you currently have 2 or more different PayrollHero accounts you wouldn’t be able to open the account on 1 Google Chrome browser. You would need to login and out on each PayrollHero account or TeamClock to access it. However, if you want to open your PayrollHero accounts at […]
How to generate the 13th Month Pay in PayrollHero?
According to the DOLE handbook (Revised 2016), the basic salary of an employee for the purpose of computing the 13th month pay shall include all remunerations or earnings paid by his employer for services rendered. It does not include allowances and monetary benefits which are not considered or integrated as part of the regular […]
Frequently Asked Questions for Employees with Regular Employee Access
On this page you will find frequently asked questions (FAQs) related to having a “Regular Employee” access (system permission) on your PayrollHero account. How do I access my PayrollHero account? Make sure you are using the Google Chrome browser as that is what the system is optimized in. You can […]