How to change the leave request approver?

Setting up the employee who is approving the leave request is the same as setting up Managers or Supervisors handling a specific team. Make sure the following are setup: System Permissions – The Manager / Leave Request Approver has the following access level setup: Positions – The position of the […]

How to track and export remaining loan balance?

If you would like to download the remaining balance of the loan payments you’ve created, here’s how: Login to your PayrollHero account (You must have access to employee payments to do this) Go to the bank page under the Payroll tab, Click on the specific loan to check the list […]

Stay Safe, Everyone!

In light of the recent events happening all over the globe due to Coronavirus Disease 2019 (COVID-19), we would just like to reassure everyone that PayrollHero remains operational.  We’re committed to support you and your team during this time of uncertainty. We’re continuing to deliver best and reliable service for […]

OT/OB Email Notifications

OT/OB Email Notifications should be sent automatically on both the Manager and Employee. Once the employee sends out the OT/OB Request, they shall receive an email receipt something like this: As a Manager, they will receive this email notification: Managers can click on the “Click here to review” and it […]

Multi Insert Tool: YTD update

To save time, PayrollHero has created the Multi-Insert tool that can be used to mass update you employees’ YTD details. It is necessary to prepare your account first before exporting the YTD updates and to do that you simply need to classify your banks. Categorizing Banks Before you export the […]

PayrollHero Password Policy Updates

PayrollHero have increased our security in line with our existing policies.  Below are the list of updates we’ve made on the system. New Security Standard: Less than 2 year old passwords could not be reused Any password that has been used for at most 2 years could not be reused. […]

TeamClock Clocking Queue

TeamClock (version 7.0 and higher) will now add clocking jobs to the queue for background sending. However, this doesn’t mean the app works offline. It only means it would be able to handle intermittent internet connection. Features This feature will reduce the screen time on the clocking page and will […]