We found a bug that when you regenerate an Offcycle Payroll, it switches and becomes a Regular Payroll. As reviewed with the team, we have removed this option so if there are any incorrect amounts in the offcycle, it is easier to just delete and upload the offcycle payroll.

Before, when resolving the shift middle for half day leave, the text and note are confusing. We have now updated this to avoid confusion:

Currently, when a Special Holiday comes, the rollcall day for that day doesn’t get created unless the employee works on a Special Holiday. This is because of the DOLE rule that is hard coded in PayrollHero that Special Holidays have a “No work, No pay” policy in the Philippines. However, […]

Before, the name format for the BIR 2316 report shows as “First name, Nickname, Last name” This is now fixed… BIR 2316 name format should be “Last Name, First Name, Middle Name” as indicated on the report: NOTE: If you still see the format as “First name, Middle Name, Last […]

We’ve recently updated the Payroll Register Report, Pivotable Attendance Report, Attendance Report and Multi Insert – Schedule Update to show the employee names without nick names and included the middle names to make it more formal. We now have the option to revert this back to show the nick names […]

The Attendance Report currently generates in batches of 100 employees. We now have added an option to generate this for 500 employees. This means that only 1 email and spreadsheet will be exported for up to 500 employees. If you would like this option, please email support@payrollhero.com

Before, if the employee’s nickname and middle name is set on his/her profile, only the nickname shows up on the “Full name” under the “Employees” column for the Payroll Register Report, Attendance Report, Pivotable Attendance Report and Multi Insert Tool – Schedule Update. The full name follows this format: Surname, […]

There are times when users generate payroll, payrolls are generated first and then PDFs are queued up. Users would have to refresh the payrolls page for Payslip PDFs would be generated. We now have enhanced the payroll generation to include generating the Payslip PDFs in the background first before it […]

When users add employees on PayrollHero, the default “hours per day” is 8 hours. There is no option using either ‘wizard’ or ‘multi insert tool – employee create’ to automatically set default “hours per day”. If you need to change the hours per day, you would need to create the […]