Support News

This was actually quite shocking, there was no validation preventing these from being deleted when there is payments attached to them Previously it would just attempt to delete as much as it can (any employee Enrollments, etc), and it would leave the Payment records in a broken state. Now it […]

Added a general handler to FreshBooks API errors when creating billing profiles for accounts. This should hopefully show us any expected errors as actual error messages rather than crashes.

– Now reacts a bit better to the nil amount case (doesn’t error out the same way if you happen to somehow get it into this state) – Any payments set to Fixed Amount BIR now require the Amount to be set (preventing the above)

We have fixed an issue where regenerating old PDF shows “undefined method ‘strftime’ for nil:NilClass”, now you should be able to view old finalized payslips.

We removed the option “Set it to Blank”, so that employees wouldn’t be able to remove their profile photos.

You can now separate contractual employees using transition wizard. We also added the ability to transition people back to Active, seems like that was not possible using the wizard.

We just released a small enhancement to Lucy, previously when you tell her that you’re running late, you will be notified right at that time that its time to clock in. With this new change, we’re making that 5 minutes before that so it acts as a warning.

We just released a new version of the TeamClock In this version: A new permission was added in PayrollHero to only allow certain employees to be authorized to log in on TeamClock Anyone logging in on TeamClock will show all employees, not just their own subordinates. This was done to solve two […]

There’s a new deployed updates on how the payslip messages work in Singapore. For Singapore accounts, it will now use the employee’s Full Name, rather than what the system thinks is the first name of the employee.

Two things have been deployed: The “found a new employee” conversation has been revised. Major changes: Philippine conversations is now a single SMS directing them to the Facebook page Others have been revised When an employee clocks in with Lucy, this clocking can now be identified as a Lucy Clocking