This article explains how you can use Lucy to use the Net Promotor Score to survey your employees about whether they would recommend you as an employer. You must have the delighted integration enabled on Lucy to be able to use these features. One off Say “conduct NPS survey” to Lucy […]
How to setup the delighted integration for Lucy
This article explains how to setup the delighted integration for our A.I. Assistant. Please note a paid delighted account is required for you to use the delighted integration. Go to delighted.com and click on “Get started for free” at the top right of the page Input your email address and […]
Extract ND hours from pivotable attendance report
We have had a few customers asking about how to extract night differential hours from the attendance report. ND is actually a function of our payroll calculator whereas attendance lives in Time, Attendance and Scheduling. We’ve put together a formula that would help you extract the ND hours from your […]
Redcape Billing Changes: How to setup automatic billing via credit card
PayrollHero has rebranded as RedCape. RedCape will continue to offer you the same great software, rate and support! Please note that RedCape will appear on your invoice, credit/debit card or PayPal statements. If you have saved your credit card on file you will need to resave it. Please see the […]
Redcape Billing Changes: Singapore: Changing your payment method
PayrollHero has rebranded as RedCape. RedCape will continue to offer you the same great software, rate and support! However, as part of the rebranding we have restructured our company in Canada. We will no longer be able to accept Singaporean payments. You will need to select a new payment option: […]
How to restrict clocking access
We understand that companies have different needs for security and access. As a result we’ve made it really easy for you to restrict access to the different ways employee’s can clock in and out on PayrollHero. Currently employee’s can clock in/out using: TeamClock MyClock Web Your A.I. Assistant Lucy TeamClock […]
Philippine Payroll Guide: Generating Payroll Overview
Generating Payroll At this final stage you will be generating payroll and producing the associated reports Adhoc Payments: You will learn how to add one of adhoc payments like expenses or adjustments. Generate Payroll: You will generate the payroll on your account. Publishing payslips and finalizing payroll: You will learn how to distribute […]
Philippine Payroll Guide: Payroll Setup Overview
Congratulations!!! Well done on completing the second milestone. Your employees are clocking in and their attendance is now being resolved! You should also have a good understanding of how to run payroll on your account. The next milestone is all about getting your employees active on the system. Payroll Setup You […]
Philippine Payroll Guide: Payroll Basics Training
Now it’s time to do the basics of payroll training. This online training will teach payroll managers and administrators all the concepts, tools and features to be able to generate payroll on PayrollHero’s system, including: Banks and Enrollments. Setting up Government Payments. Defining Compensations, Allowances, Advances and Bonuses of employees. Adding […]
Philippine Payroll Guide: Clocking in and Resolving Overview
Congratulations!!! Well done on completing the first milestone. Your account is now ready for your employees to start using it! The next milestone is all about getting your employees active on the system. Clocking in and Resolving You will get your employee’s to clock in and out using PayrollHero Tags: You […]