We have looked into how you can give your employees access to view their employee profile as well as their own enrollment details like their Government numbers. You can give them access by using the system permissions and the subordinate page on the employee profile. You can create a new system permission […]
If an employee doesn’t come to work (don’t clock in and clock out), will they get paid?
The straight answer to this one is…. it currently depends on how the employees are set up. If the employee is monthly paid, and there is no schedule, and all the days are blank, the employee will still be paid their monthly rate. If the employee is hourly paid, and […]
How to Use the #MyClock for iOS
We will be reducing the amount of applications we support for Clocking Devices By the 15th of November, we’ll be pulling the #MyClock from App Store Full Support will be stopped for #MyClock iOS on 31st December 2016 We are releasing a new major update to the #MyClock iOS. This is a […]
Singapore: How to set up employee’s different bank accounts via UOB Enrollment
The scenario is like this: Client filled up the form with UOB as their bank account but the employees have different bank accounts (OCBC, DBS, etc). For the financial institution enrollments they are related to what institution the company uses and not where the employees bank. When setting up the financial […]
How does Bonus Templates works on PayrollHero
To simplify the process of paying any type of bonus that you might have on your organization, PayrollHero has created a Bonus Template system, this enables you to quickly credit an employee a specific bonus. The Bonus Template system works per position. Go to your account settings page. On the […]
How Leave Management Works for PayrollHero?
Welcome to PayrollHero’s new Leave Management System! How it works The leave management system is very simple! Here’s a quick video that we have that gives you an overview on how to apply for a leave and how managers can reject leaves: a. Requesting leaves An employee goes to the leave […]
Singapore: How to generate an adjustment payroll (second payroll) for an employee
In order for you to generate an additional payroll for any payments, please contact support@payrollhero.com so we can enable the second payroll generation feature for you. Reminders: You need to finalize the Payroll that you’ll add the adjustment to. How to finalize payroll? Go under Payrolls then look for the last payroll […]
Singapore: Generating payroll for New Employees and Terminated Employees
Before generating the first payroll for new hires or the last one for terminated employees there are some special settings that you need to set up otherwise the payroll will be incorrect. Adjust the Contract Date – The contract date should be updated to the correct hired date and/or […]
How to enable GPS and Location Services for PayrollHero Android Apps
If you’re checking the locations of the employee and it shows “0.0,0.0” on the map like the screenshot below: The reason why they are getting that info when clocking in is because the device used to clock in (MyClock/TeamClock Android) may have the GPS and Location Services disabled. Make sure […]
How to set up Maternity Leave Notice on the Employee’s Schedule
Unfortunately, we do not support the Maternity Leave yet as paid or unpaid day off on the system. However, there might be a workaround that you can do. Here’s the steps that I can think of: Secondary Day Type Create a “Secondary Day Type” called Maternity Leave on your Day […]