PayrollHero Support

PayrollHero Support

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  • Support News
  • Blog
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Welcome to PayrollHero Support

How can we help?

Knowledge Base

486 Articles / 61 Categories

Forums

256071 Topics / 13 Posts

Support News

200 Posts / 16 Categories

PayrollHero Setup Guide

  • Philippine Payroll Setup Guide
  • Singapore Payroll Setup Guide

Recent News

  • Release Note: Loading page for Reports and Generating Payroll is now fixed
  • Release Note: YTD amounts on payslip fixed
  • Release Note: Fixed Billing page link
  • Release Note: SSS Contribution Table for 2021 released
  • Release Note: Fixed “Duration” of hours on the Official Business Request in the OT/OB Feature

Frequently Asked Questions

  • How to Export the Employee’s BIR 2316 in PayrollHero
  • How to Update Credit Card Info on PayrollHero Billing
  • How to Generate the 13th Month Payment Report
  • How to add Attendance Adjustment payments to the 13th Month Payment Computation?
  • How the Overtime Request and Official Business Request Feature Works
  • How to create a Pivotable Attendance Report with Late and Absences Attendance Hours
  • Do employees on Monthly Pay Mode earn more?
  • How to Resolve Flex Employees with Multiple Clock In and Out
  • How to change the leave request approver?
  • How to track and export remaining loan balance?
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