PayrollHero Support
  • Knowledge Base
  • Support News
  • Blog
  • Online Courses
  • FAQs

Support News

Release Note: Scheduling start on Mondays

  • Posted 30 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Due to popular demand we’ve gone through and made all* the calendars in the system.

There is a new setting you can change on your company’s profile, this by default is still Sunday like it used to be, but now you can also select Monday.

And from here on, the

Release Note: New Bank Classifications

  • Posted 20 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We have added additional bank classifications.

Commissions

Transportation

Fixed Housing Allowance

Profit Sharing

Fees

You may use this when setting up your banks and enrollables.

Release Note: Zero Pay Employees are now excluded from the DBS Bank File

  • Posted 20 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

If an employee does not receive pay in the pay period, they will be excluded from the generated DBS Bank file.

Release Note: Correct attribution of Holiday, Night Differential and OT pay for 2316 Alphalist Forms

  • Posted 17 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

In preparation for the BIR 2316 Form Certificate of Compensation/Tax Withheld, we have recently completed a feature that properly divides compensation earned through hours on days with more than one active bonus multiplier (eg: Overtime earned on a night shift that occurred on a holiday).

This change has no

Release Note: Update: Absence notification system

  • Posted 17 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

How the old absence notification system work is it mainly add a reminder to send the notification a day earlier. Once the time elapses for the reminder it is executed. The issue was the execution is not validated in anyway. If it the reminder exists the absence email will be

Release Note: Bug Fix: CPF eSubmission File Generation Not Working

  • Posted 07 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Some of our Singapore customers may have experienced the CPF eSubmission File generation not working for them.

This regression was caused by not setting the Account Number (NRIC/FIN) field in the CPF enrollment. We have since stopped the usage of this field and we’re now using the required Government

Release Note: Filtering by Worksite on Scheduling page

  • Posted 07 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We fixed the way filtering by Worksite works on the Scheduling page.

Previously we would display all employees which have schedule for current Worksite.

Now we will also include all employees for which current Worksite is set as primary worksite.

If you have any questions please let us know by

Release Note: OCBC membership code length validation change

  • Posted 07 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We change the length validation for OCBC bank enrolment to be less strict and allow membership codes that is shorter than 11 digits.

The old validation forced users to pad the account numbers which made the payroll bank file invalid. This less strict validation will allow generation of valid OCBC

Release Note: Enhancement: Filtering the Payroll Register by Tag

  • Posted 04 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We just released a new feature which will help customers break up their payroll costs across different cost centers.

Its now possible to filter the Payroll Register by tag. Not much has changed otherwise, the Payroll Register will simply show the totals for employees who match those tags.

If you

Release Note: Enhancement: Automatic Rounding Rules

  • Posted 04 November 2015
  • By Kieran Peppiatt
  • Under Uncategorized

This morning, PayrollHero has implemented an automatic “rounding” action which can be applied to “inearly”, “in late”, “outearly”, “out late”, “undertime”, and “overtime” infractions. These new rules are available in the thresholds UI.

To use this new rule, set the action of your rule to “submit and round”

  • Previous
  • 1
  • …
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • …
  • 25
  • Next
© Copyright PayrollHero.