PayrollHero Attendance HipChat Integration

Hipchat Integration adds real time updates about who is in or who just left the office as well where or which worksite the employees are currently working. Please contact to activate this feature.

To integrate PayrollHero to Hipchat follow the steps below:

– Create a hipchat account –

HipChat - sign up

HipChat Sign up 2

HipChat Verification

On your email, confirm your hipchat registration:
HipChat Verification Email

Once you click on the link, it should open up to where you can create your HipChat Account:
HipChat Create new Team

– You can add the “managers” or “admins” that you want to have access on the Attendance notifications or Skip it for now by clicking “No thanks, I’ll send invites later”
HipChat Invites Skip

It should take you to the default chat room, something like this:
HipChat Room

Click on the HipChat Icon to go to the Account Settings:
HipChat Admin Settings

Click on “Group Admin” on the top header.
HipChat Group Admin


Click on the “API” – and enter your HipChat Password:
HipChat API pw

To create the token, set the type to “Notification”

Label it meaningfully, eg. “PayrollHero Notifications” or “Company Attendance”

HipChat Token Set up

Once your token, is created, copy it and create a hipchat room for attendance notifications or you can use the default chat room:

HipChat Token

To create a new chat room, click on “My Account” and then “Launch the Web app”

HipChat Attendance Room set up


Once you have created the chat room, go to your PayrollHero account.

Under Settings, there should be a page called “Integrations”

Paste the API token as well as the HipChat Room you created for the Attendance notification.

PayrollHero Integrations - Token Copy
Once you click on “Update” and let your employees clock in and out, it should show the attendance notifications on the hipchat room, something like this:

Clicking on the links should open up to Google Maps and you’d know where the location of the employee is.


That’s it! You’ll now see updates of employee’s clocking in or clocking out during the day.

If you have an iOS device you can search for “Hipchat” and download the app
Screen Shot 2014-05-06 at 2.15.51 PM


How to re-authenticate or update the HipChat Integration?

If your HipChat Attendance Room is not showing any new attendance, this means that the HipChat Integration has been disabled, you should be receiving an email from the PayrollHero Support Team regarding this.

To re-enable your HipChat Integration, all you need to do is to re-authenticate the token by following the instructions below:

  1. Once you received an email from the PayrollHero Support team, reply to them and let them know that you would still like to use the HipChat Integration.
  2. The PayrollHero Support Team should re-enable the Integrations page on your Settings.
  3. Once they have confirmed that the Integration is enabled, if you go to the Settings page on your PayrollHero account, you should be able to see this page. See screenshot below:
  4. Now login to your HipChat account –
    • If you can’t remember your login account, feel free to reset the password 🙂
  5. Once you have logged, it will take you to the HipChat page:
  6. Click on “Rooms”
  7. Click on the “Attendance” room you created.
  8. On the sidebar, click on “Tokens” and it should take you to a page that looks like this:

    • Create a new token
    • On the “Label” field, add the label that you want, you can use “Attendance” again.
    • On the Scopes, make sure to select “Send Notification”
    • Click on the Create button
    • And it should then create the token you need.
  9. Copy the token that you’ve created.
  10. Go to the “Integrations” page on your PayrollHero account.
  11. Paste the API token and click on UPDATE.
  12. And that’s it! You have successfully updated your HipChat Integration.
  13. If you go back to the HipChat page and click “Home”
  14. Click “Launch the web app” and you should be able to see the attendances again.


If you have any questions or feedback, feel free to email us at

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