Support News

Resolving a mis-associated rollcall day by setting it to a schedule now properly updated it’s state and not default to overtime or unscheduled work.

If you have any questions please let us know by clicking here .

— Ronald Maravilla

Due to user feedback, we have streamlined and added more help text to the Leave Request submission form.

Instead of selecting specific dates within a leave period, all dates inside the selected range will be requested as a Paid Leave.

We’ve also added better error messages for when a required

We have fixed an issue wherein the ‘Apply’ button of the Leave Request submission form was enabled even if no Dates were selected from the Multi-Datepicker.

Now, the form will not be submittable unless at least one date is selected on the said field.

If you have any questions please

Employee Types and Pay Rates which are inherently Philippine payroll concepts will no longer be required in both publishing attendance and generating payroll for Singapore based accounts.

As such, any difference in compensation values and multiplier amounts coming from Pay Rates will no longer be factored in SG Payroll calculation,

We have fixed an issue wherein Leaves Days Off on the MyClock Schedule calendar (click “My Clock” then “Schedules” on the navigation bar) were not displaying correctly.

They now appear identical to how they look on the Attendance Review page.

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We’ve handled an issue wherein opening a requirement link from the dashboard results in a white screen.

Attempting to do so now will redirect back to the dashboard with an appropriate notification.

If you have any questions please let us know by clicking here .

— Nico Suria

An issue wherein users were able to click the “Create” button on the Recurring Schedules creation form before the entire field set has loaded (thus leading to a 500 error page) has been fixed.

The button is now greyed out until the entire form has loaded.

If you have any

We recently released the first public version of the #MyClock app on Android.

This is a simpler version of the #Myclock iOS app. In this version you will be able to log in to your personal account.

Once logged in you will be able to submit your Clock ins, Clock

There is a new page in the Leave Management where you can review upcoming leaves.

You can see general information about the leave:

– employee name

– submitted date

– leave start date

– leave end date

– leave type

– number of days

You can click on the “View”

The PayrollHero Engineering Team recently released an addition to leave management, allowing you to view the history and information about leaves you have submitted.

The status, “approved”, “completed”, “rejected”, or “in progress” is shown.

See below screenshots.

— Bram Whillock, PayrollHero Engineering Team