A recent release included some regressions that prevented users from clicking the button to publish payrolls. The broken version has only been live for hours but is now fixed.
If you have any questions please let us know by clicking here .
— Vincent Paca
Previously this feature is only available for payroll enabled accounts only. That meant a day needs to be published to payroll to have the values for night differential populated on the attendance report.
A new feature has been released to remove this requirement and allow accounts with at least attendance
There was an issue with the Alphalist generated from the system not adhering to the Php 30,000.00 limit for non-taxable 13th month and other benefits.
This bug has now been fixed where the non-taxable 13th month and other benefits correctly cap at Php 30,000.00 and the
We now limit the maximum period of payroll register report to 1 month.
If you have any questions please let us know by clicking here .
— Mykola Kyryk
Recently, if you plotted a custom schedule for your employee on a holiday, when they went to clock in the teamclock would say “No Schedule”. That has been fixed.
If you have any questions please let us know by clicking here .
— Bram Whillock (Engineering)
The Rates Page The Rates Page is where the PayrollHero system learns what amount of pay an employee type should receive for working (or paid day off), or not working or “taking” (absent, unpaid day off), a particular Type of Day. For example: What pay should an employee receive for […]
The Payroll Register is a list of payroll information per employee. It’s a breakdown of where money came and went in a given date range, including all deductions, bonuses, etc. In the report generator you can add categories of information that you want to include in the report; you can also […]
This article will explain how to edit an existing employee’s details. If you didn’t have all the information when you created an employee or details change, this would be the place to come to update their information. The majority of this is done through the employee profile page. There are […]
The Transition Wizard is where you can transition your active employees to either ‘pending separation’, suspended or separated. The transition wizard automatically sets an end date for the enrollments once they have been transitioned to ‘pending separation’ but for schedules, you would need to use PayrollHero’s smart rules. Here’s how […]
We’ve recently received reports that pay stubs failed being generated. Technically the file is being generated however it’s no successfully being saved in the file storage. While the work around is to retry generating the pay stub we recognize this is not a long term solution.
We recently upgrade our