📘 What is SSO?

Single Sign-On (SSO) allows you to access PayrollHero using your company login credentials (e.g., your corporate email or Microsoft/Azure account), without needing to remember a separate username or password.

🔐 How to Log In via SSO

1. Go to: http://login.payrollhero.com/sso
   
2. Click the “Sign in with SSO” button.
   
3. Enter your company email address or username.
   
4. You will be redirected to your company’s secure login page (e.g., Microsoft/Azure login).
   
5. Log in using your company credentials.
   
6. You’ll be redirected to your PayrollHero dashboard.
   

✅ You don’t need to use your PayrollHero account—simply log in with your company’s credentials (work email and password)

⚙️ Frequently Asked Questions (FAQs)

🔸 1. I can’t log in with my SSO—what should I do?

• Double-check you’re using the correct email address/username provided by your HR/Admin.
  
• Ensure your SSO account is active (e.g., Microsoft account hasn’t been deactivated).
  
• If the issue persists, please report it to your HR/Admin. They will coordinate with PayrollHero Support on your behalf.
  

🔸 2. I forgot my PayrollHero username. How can I find it?

• Your PayrollHero username is usually your work email.
  
• You can ask your HR/Admin to confirm your assigned username from the system.
  

🔸 3. Can I still log in using my old PayrollHero password?

• If your company has enabled SSO exclusively, password-based logins may be disabled.
  
• If SSO is optional, you may still log in with your username + password combo.

  For security reasons, we recommend using SSO if it’s available.

🔸 4. What if I change my email address or get a new account?

• Inform HR/Admin immediately.
  
• They will update your SSO-linked username in PayrollHero.
  
• Once updated, you can log in using your new credentials.

🔸 5. Can I log in from my phone or tablet?

      Yes. Follow the same steps in your mobile browser:

1. Visit http://login.payrollhero.com/sso
   
2. Tap “Sign in with SSO”
   
3. Enter your work email and complete the authentication
   

🔸 6. What browsers are supported?

      PayrollHero supports the latest versions of:

• Google Chrome
  
• Microsoft Edge
  
• Mozilla Firefox
  
• Safari
  

📌 Make sure cookies and pop-ups are enabled for your SSO login to work properly.

🔸 7. What happens if I leave the company?

• Your SSO access will be automatically deactivated.
  
• You will no longer be able to log in to PayrollHero using your old company credentials.
  

🛠 Need Help?

Please contact your HR or Admin team for assistance. They will reach out to PayrollHero Support if needed.