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Release Note: New Feature: Official NRIC/FIN support in Singapore

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We finally got some official support for NRIC/FIN numbers into the system. For those not from Singapore, these are basically the national ID numbers any employee in Singapore needs to have. The system now properly supports these as core fields of an employee record.

Currently these numbers do not

Release Note: Multi Insert Tool for Employee Profile update

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We have added a new tool for updating multiple employee profiles by uploading an XLSX template.

Go to the “Employees” -> “Add/Update Employees” -> “Multi Insert Tool”:

Select “Employee Profile Update” from the list of available templates. Download the template by clicking on the “Download Update File”:

This file

Release Note: Feature: Worksites are now displayed on the scheduling page

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Did you ever get confused about where an employee is supposed to be working? Wondering if he/she should be in Whistler or in Singapore?

If your account supports multiple worksites you will now be able to view them when scheduling an employee.

If you have any questions please let

Release Note: Feature: Smarter multi insert form for payments

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Did you ever try to import payments and forgot to upload the import file or forgot to specify what payment type to import? The multi insert form is now smarter to prevent these simple mistakes.

The user will be warned if by any reason the file to be imported is

Release Note: BugFix: Unable To Delete Payrolls

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

A regression from a new feature that was recently added to fix account deletions caused issues when deleting payrolls.

This issue has since now been fixed.

If you have any questions please let us know by clicking here .

— Vincent Paca

Release Note: Postmortem: 2015-08-10 Service Interruption

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

On August 10, 2015 we were affected by another vendor level outage from Amazon Web Services (AWS).

Around 3:15pm we started noticing a subtle increase in the error rates that we were getting from the AWS S3 API, the AWS service we are using for file storage for storing

Release Note: Feature: Scheduling page styles are now consistent

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We’ve made the look and feel of the scheduling page consistent with the look and feel of the employee’s schedule calendar.

Our goal is to make the UI generally consistent that reduces confusions when viewing them. For this example in particular, the original schedule when is set to day off

Release Note: Feature: Zero contributions are filtered out of SSS R3 form

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Thanks for giving us the opportunity to improve the product. It used to be that all employees regardless of their contributions to SSS are all included in the form.

We got inform that this is not necessary and that SSS even requires them to be removed.

Now when you generate

Release Note: BugFix: Achievements page is now back!

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Have you seen your achievements yet? We noticed traffic toward the page and discovered it’s broken since the time we upgraded our system framework.

It’s now back and working again. See your bonuses and promotions! You deserve it! 🙂

If you have any questions please let us know by clicking here

Release Note: Feature: We’re not gonna ignore attendance resolution anymore

  • Posted 18 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We are improving attendance resolution by removing a mis-understood feature, attendance adjustments.

This is an old feature that is in conflict with the normal attendance resolution. If you do not know what it is don’t worry you wouldn’t miss it.

It’s essentially a contradiction to the attendance resolution. Let’s say

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