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Release Note: Bug fix: Clock out Recorded as a clock in on TeamClock Android

  • Posted 22 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We have released a new version of TeamClock Android that contains an attempted fix for an issue where the employees clock out sometimes registers as a clock in on TeamClock Android.

If you have any questions please let us know by clicking here .

— Adam Baechler

Release Note: Hourly Contract Support for Singaporean Employees

  • Posted 22 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

PayrollHero can now store and calculate payrolls for hourly paid employees in Singapore. This includes support for weekly OT, Rest Day work, and Public Holiday work.

Users can set up individual contracts by clicking on the ‘Contracts’ link on the sidebar of the employee or do a batch upload of

Release Note: BugFix: Corrupted Paystub

  • Posted 22 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We recently received reports that the pay stubs although they appear to be generated they actually do not exist and would appear to be an AWS::S3 XML error file when the link to the pay stub is followed.

We have reduced the possibility of this happening. However, it is

Release Note: New Feature: Signup form for Singapore based accounts

  • Posted 11 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

For each employee in Singapore based accounts the correct birth date and Government ID (NRIC, FIN) should be specified. If you go to the signup page and select Singapore from the list of countries you will have an option to specify Government ID.

If you have any questions please let

Release Note: Feature: Added support for 12-digit China Bank account number

  • Posted 09 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

China bank now have account numbers that contains 12 digits. As a result the payroll text file’s format needed to change to accommodate the two new digits. The 12-digit account numbers are now supported in PayrollHero.

In in addition to adding the support for the 12-digit account numbers we also

Release Note: OCBC Bank File now available in Singapore

  • Posted 09 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Singapore based accounts may now generate an OCBC bank file to reflect a payroll period via the Forms section under Payroll > Reports. The generated file may be submitted directly to OCBC and is compliant to the specifications they have set as their GIRO format.

If you have any questions please

How to Enable GPS and Location Settings on Android

  • Posted 09 September 2015
  • By Tin Sanchez
  • Under Uncategorized

  Here’s how you can enable the GPS and Location Settings on Android: Once you have enabled the location and GPS, quit (totally close) the TeamClock App and re-open it again. This should enable the location on the app.

Release Note: BugFix: Setting schedule on TeamClock Chrome App

  • Posted 01 September 2015
  • By Kieran Peppiatt
  • Under Uncategorized

We’ve recently discovered a rare bug on TeamClock Chrome App that prevents users to set the schedule if the employee doesn’t have a current schedule on a specific day or has not received the data from the server yet.

This has been fixed and modifying an employee’s schedule now works

Release Note: New Hourly Pay Contract Mode UI For Singapore Customers

  • Posted 25 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

The Hourly Contract mode UI has been completed for singapore accounts. To create an hourly contract, go to an employee, and click on “Contracts”. Then create a new contract. For the hourly mode options, simply change the pay mode to “hourly”. Only Weekly OT is currently available in hourly mode,

Release Note: Enhancement: Employee Report Optimization

  • Posted 25 August 2015
  • By Kieran Peppiatt
  • Under Uncategorized

Are you seeing only white when you try and view the employee report? This is your browser giving up waiting for the page to load.

We’ve recently optimized the DB queries that builds the employee report page. It is now 90 time faster. This allows the page to load before

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