Using Lucy to survey your employees (Delighted Integration)

This article explains how you can use Lucy to use the Net Promotor Score to survey your employees about whether they would recommend you as an employer. You must have the delighted integration enabled on Lucy to be able to use these features.

One off

  1. Say “conduct NPS survey” to Lucy
  2. Input the percentage of your employee base you would like to survey
  3. Lucy will confirm the details of the survey and send the following questions to your employees
    How likely are you to recommend your employer, <Your Company Here>, to a friend?

The results will show up in delighted for you in real-time.

Recurring

  1. say “do a recurring NPS survey” to Lucy
  2. Input the percentage of your employee base you would like to survey
  3. Choose the frequency for surveying your team
  4. Confirm when you want the survey to be done

Lucy will confirm the details of the recurring NPS survey and will send the surveys based on your configuration. They will show up in delighted in real time.

Please contact support@payrollhero.com if you have any questions.

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