There can be instances when you’re trying to process the payment for your billing invoice and got an error message “We can’t process your payment right now, so please try again later.”
Here’s what’s happening:
You’re trying to pay us and you encounter the error message after entering all their credit card details in the PayPal interface. You also might be getting looped back to the beginning of the payment process over and over again.
The value of the transaction has pushed your credit card over the “Guest Checkout” transaction limit or your credit card/email address is associated with an existing PayPal account.
- You must sign into a PayPal account to pay the invoice. You can still use a credit card once you are logged in.
- We’d also recommend you to contact PayPal, so they can pull up your account and check it themselves. They’ll also have a verbal permission with the PayPal account owner if ever there are updates/changes to be made.
Did you know that you can call PayPal for free?
- You must have a Gmail Account
- Open Google Hangouts
- Make a Call
- Select United States
- Enter the PayPal Contact Number (https://www.paypal.com/ph/selfhelp/contact/call)
If you have questions and suggestion, please email us at firstname.lastname@example.org, and we’ll be happy to help.